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intrudernmo
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getting windows ready don't turn off you computer

15g-br001 TU
Microsoft Windows 10 (64-bit)

every time i switch on my laptop while booting up a screen appears "getting windows ready don't turn off your computer" it takes so much of time and also even after completely formatted my laptop its is running slow. in very much need for solution for these problems

 

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Flag Post
HP Recommended

getting windows ready don't turn off you computer

@intrudernmo
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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