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- hard disk FAILUR ID : 0GE15X-7PDB3S-XD7WLJ-618K03

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05-02-2022
04:27 AM
- last edited on
05-02-2022
06:15 AM
by
Ric_ob
Buongiorno Comunity HP,
mentre stavo guardando un video navigando nel web ad un certo punto si è il pc si è bloccato (ovvero sul monitor il video si era fermato in una immagine fissa, qualsiasi comando (anche ctrl+alt+canc) non funzionava, così come il mouse e la spia del simbolo della rete wifi era diventata rossa). A quel punto ho spento "brutalmente" il pc tenendo premuto il tasto di accensione.
Ho acceso il pc, compariva la seguente schermata:
"Hard Disk Error
Please run the Hard Disk Test in System Diagnostics
Hard Disk 1 (3F1)
F2 Sistem Diagnostics"
dopo aver premuto F2, il sistema visualizzava la Versione 1.11.0.0 del BIOS e e mi permetteva di scegliere l'unità da controllare: la Memorty Test o l'Hard Drive CHeck; ho scelto quest'ultima (Extensive Check). Dopo qualche minuto è apparso quanto segue:
SMART Check : PASSED
Long DST : FAILED
FAILUR ID : 0GE15X-7PDB3S-XD7WLJ-618K03
Hard Drive 1.
Appurato che c'è un errore sul hard disk c'è la possibilità di recuperarlo con questo tipo di codice di guasto? inoltre, e possibile avviare il pc (S.O. Windows 10) in modalità provvisoria?
Grazie
05-02-2022 06:15 AM
Hey @GIASTY
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Regards,
Ric_Ob
05-03-2022 01:45 PM
Hello Community HP,
while I was watching a video surfing the web at a certain point the pc crashed (i.e. on the monitor the video stopped in a fixed image, any command (even ctrl + alt + delete) did not work, as well as the mouse and the the wifi network symbol light had turned red). At that point I "brutally" turned off the PC by holding down the power button.
I turned on the pc, the following screen appeared:
"Hard Disk Error
Please run the Hard Disk Test in System Diagnostics
Hard Disk 1 (3F1)
F2 Sistem Diagnostics "
after pressing F2, the system displayed the BIOS Version 1.11.0.0 and allowed me to choose the drive to check: the Memorty Test or the Hard Drive Check; I chose the latter (Extensive Check). After a few minutes the following appeared:
SMART Check: PASSED
Long DST: FAILED
FAILUR ID: 0GE15X-7PDB3S-XD7WLJ-618K03
Hard Drive 1.
Having established that there is an error on the hard disk, is there a possibility to recover it with this type of fault code? also, is it possible to start the pc (OS Windows 10) in safe mode?
Thanks