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- Notebooks
- Notebook Boot and Lockup
- hard drive and disk error, diagnostics failed

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09-09-2019 11:43 PM
hard drive and disk error. hard drive not found. failed quick hardware diagnostics UEFI test.
SMART Check: Passed
Short DST: Failed
failure ID: GG92JM-6KD9PV-MFPWW1-60TH03
product id: D1C31UA#ABA
does anyone know how i can fix this problem myself? i would be very thankful for help.
i want to keep using this pc if possible.
if u you need my email i will send. Thank you
09-10-2019 07:49 AM
Hi:
The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced, and the operating system reinstalled.
Below is the link to the service manual for your notebook. The hard drive R & R procedure can be found in chapter 4.