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- hi . my omen 17 power button doesn't turn the laptop off co...

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06-12-2023 01:11 PM
Product: OMEN Laptop - 17-cb1521na
hi . i think is something messed up power button does turn off laptop partially. i need to press it 5 seconds tu turn off, also when is on standby yo cannot wake up whatever yo do , only if you force shut down and reboot . the same happened when i press the shut down button on windows menu . i check all settings on bios , device manager . and settings menu nothing can solve the issue
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