how do factory reset a hp 15

[Darthmaul666]

How do I factory reset my hp 15-f387wm laptop? Been locked out of my laptop for weeks now with no success in getting in, please help

[praveen196]

@Darthmaul666 Welcome to HP Community!

I understand that you would like to reset the factory reset.

In that case, you have to perform the recovery.

Learn how to reinstall or restore an HP computer with Windows 10 to an earlier state. Also, learn how to perform a system recovery using HP Recovery Manager.

note:

Beginning in 2018, Recovery Manager does not come preinstalled on computers with Windows 10. If your computer does not have Recovery Manager, go to HP PCs - Resetting Your Computer (Windows 10) for more information.

For Business computers: The recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company's IT department or your local IT service.

Before you start the system recovery, review the following list:

• Back up all personal files and read all caution statements before performing a system recovery. Failure to backup your files results in the loss of files and information that you do not want to lose.

  For instructions to backup and save your files, see Backing Up Your Files (Windows 10, 😎.

• The complete recovery process can take 4 to 6 hours or more to complete. For best results, the computer should not be connected to the Internet. The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays.

• Following the recovery process, you should take steps to make sure your computer is secure. For more information, see the section Things you should do after performing a recovery in this document.

Please refer to the below link for different types of recovery.

https://support.hp.com/in-en/document/c04758961

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