• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-02-2019 04:09 PM

HP Recommended
Product: OMEN hp 15-dc0019ca
Operating System: Microsoft Windows 10 (64-bit)

Bought an HP Omen 15 after Xmas, since it was the only laptop with 16GB of Memory.  Intel I7 chip.

Created a bootable USB drive with Ubuntu 18.10.

Change the boot order so the USB stick was booted first. Ubuntu loaded, tried out GIMP and R worked fine.

THEN, I tried to install ubuntu!

Problems:

  • When Ubuntu started the install, it only could see the 128GB SSD drive, so i went back and used the advanced partitioning option use all drives.
  • Ubuntu appeared to do a clean install.
  • After reboot get errors: 
    • unexpected return from initail read: Invalid parameter. buffersize 0
    •  Failed to load image \EFI\BOOT\mm64.efi
    • Failed to start MokManger: Invalid Parameter

I checked and like ASUS I have to tune off the smart boot. And like other systems that us AMI BOIS's I need the secret code to enable access to the part of the BIOS that turns off the smart boot.

 

Can you please provide me the key sequence to the BIOS?

As an asided the developement work that I want to do on the laptop can't be done under WIN10.

Thanks

1 REPLY 1

‎01-03-2019 12:54 AM - edited ‎01-03-2019 01:32 AM

HP Recommended

There are no codes to get into  advanced options on HP laptops.

I'm not sure what "smart boot" is. Possibly Secure Boot?-although it doesn't seem that would be required since it booted from the cd with Secure Boot enabled.

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/document/c04784866

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.