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AP9999
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Message 1 of 2
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Flag Post

how to bypass power-on authentication

‎11-06-2020 12:02 AM

HP Recommended
Product: Elitebook
Operating System: Microsoft Windows 10 (64-bit)

Hi,

suddenly my elitebook don't recognize my fingerprint. I know about the option of using a password to access instead of fingerprint, but I never used it after the initial setting of the laptop and I don't remember it anymore.

Is there a possibility to bypass this authentication step and go straight to the windows authentication?

1 person had the same question
1 REPLY 1
BiancaS
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Message 2 of 2
Flag Post

‎11-06-2020 06:36 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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