-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
38,402
8,272
3,268
HP Recommended
A GRUB screen happens when a PC has a Linux distro installed in dual-boot mode and someone removes Linux without first resetting the boot to Windows. The PC is still trying to boot into Linux but since the filesystem is now gone, it will fail every time.
I'm sorry, but HP does not provide support for Linux distros.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
Since you are using Ubuntu, go here: https://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community