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egle_2
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how to find Administrator password or login

HP Recommended
HP Envy x360 M6 convertible M^

When laptop shuts down, i.e., for updates, cannot log back in.  get message that administrator password/login is required.

Then get message "System Disabled"  Ei59057824

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WAWood
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Message 2 of 2
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@egle_2 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

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***Please mark Accept As Solution if my post solved your problem***

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