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‎03-04-2017 11:32 AM

HP Recommended
Product: Pavilion DV4-1580BR
Operating System: Microsoft Windows 7 (64-bit)

i am try to install new version of

HP PC Hardware Diagnostics > 6.3.0.0

and its not appears on F2 ,whats happen ? its created partition HP_Tools and its not run,i am using last version of bios F67.

its install perfect no errors and not run ! have reboot many times and only appears normal bios F2 menu.

 

thks

 

Marcelo - Brazil

 

 

1 REPLY 1

‎03-05-2017 11:19 AM - edited ‎03-05-2017 11:21 AM

HP Recommended

Hi! @mg70brz, Thanks for stopping by HP forums!

 

I understand you need to know how to install UEFI diagnostics on your PC.

 

Don't worry I will try to help you out.

 

Did you make any software or hardware changes on your PC?

 

I have checked the records and HP PC Hardware Diagnostics version 6.3 is the latest version.

 

Please download and install HP UEFI Support Environment 5.3.4.0 on your PC and check if it helps.

 

Click here to download HP UEFI Support Environment.

 

Also, you can download the UEFI diagnostics on a USB drive and run the diagnostics. Refer this article to know more information.

 

Let me know if this helps!

Have a great day ahead! 🙂

 

A4Apollo
I am an HP Employee

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