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HP Recommended
HP Notebook - 15-Db0010au
Microsoft Windows 10 (64-bit)

 

Still my laptop problem about Bios is not reading SSD hard drive

this picture (BIOS) view a HDD hardisk, not SSD,

how to set SSD hardisk for primary ?

WhatsApp Image 2019-08-15 at 13.15.58.jpeg

But My Hardisk : 2 drive detected. ( inside HP Support Assistant, I use windows 10-64bit Original from HP).

WhatsApp Image 2019-08-15 at 12.33.45.jpeg

 

What is Hp Solution for my Laptop ?

Can you help me?

 

1 REPLY 1
HP Recommended

@88ronny
Thank you for posting on the HP Support Community.

 

The faulty hardware can prevent your SSD from being detected by BIOS. So check and ensure your SSD and the ports connected correctly.

In addition, you can switch to another SSD if you have one and see if it can be detected by BIOS.

Also, try only with the SSD keeping the hard drive aside and ensure OS is correctly installed on the SSD.

 

Hope this helps! Keep me posted for further assistance.

 

 

ECHO_LAKE
I am an HP Employee

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