-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- hp 15-dw2063st will not power on

Create an account on the HP Community to personalize your profile and ask a question
02-03-2023 06:44 PM
Notebook will not power on, tapping power button shines the white power led for 5 seconds and shuts off. I had cleaned the motherboard of debris between traces, replaced memory stick with a known working unit, original battery lost voltage after several seconds (from nominal to ~0.30V once unplugged from charger) & replaced the battery and now have a solid 12.90~ volts.
Couldn't find documentation for this notebook but I assume someone has to know what the 5 second led means, any information is appreciated. I had tried "static discharging" and some other methods but to no avail.
HP Laptop Model 15-DW2063ST ProdID 9VV65UA#ABA
Thank you,
- dtwnxd
02-12-2023 10:45 PM
Hi @downtownxd
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee