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HP Recommended
PAVILLION
Microsoft Windows 11

UNABLE TO OBTAIN RMD SERVICE OR ONLINE OR BY PHONE

 

 

1 REPLY 1
HP Recommended

@NHOJ1952 

 

Welcome to the HP Community --

 

HP Support does not free-post support phone numbers on the 'net.

Any number you find on the internet is bound to be either compromised or a scam of a different flavor.

 

First,

Find product and serial numbers for HP PCs, printers, and accessories

Never post the serial number or any private information in the Community – we are a public resource.

 

Next,

Open your  HP Product Home  and Check your Warranty status.

 

In-Warranty?

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

What else?

 

Out of Warranty?  What to do...

For those of us who are "Out of Warranty", submitting a case to HP is not an option.

 

Open your device Product Home  > Select Category Troubleshooting to find help for common issues.

 

HP Support does not generally provide free service for out-of-warranty devices.

Our HP Community is not HP Support; we do offer online help free of charge.

 

 

Reminder – New Post – Post New Question

 

When you submit your question to the Community,

Increase your chances of receiving an answer ---

Provide as much information as possible about the product, for example, the exact model of the device and the Operating System

Tell us what you have tried to fix the problem.

As best you can, describe the issue for which you are seeking our help.

 

 Post New Question

 

=== --- === --- === --- === --- ===

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.