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- HP Community
- Notebooks
- Notebook Boot and Lockup
- hp TECH SUPPORT UNAVAILABLE?

Create an account on the HP Community to personalize your profile and ask a question
08-10-2023 03:06 PM
Welcome to the HP Community --
HP Support does not free-post support phone numbers on the 'net.
Any number you find on the internet is bound to be either compromised or a scam of a different flavor.
First,
Find product and serial numbers for HP PCs, printers, and accessories
Never post the serial number or any private information in the Community – we are a public resource.
Next,
Open your HP Product Home and Check your Warranty status.
In-Warranty?
Start here:
HP Support virtual repair center
Printers
Contact HP Support – Printer Support
HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
Contact HP Support
Open website HP World-Wide Support
Select your region and follow the prompts
Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders - READ
Case submission to HP Support is available to those whose devices registered and are still in Warranty.
Some regions display phone / chat contact information only after the case is submitted online
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.
Do not be a victim.
Stay vigilant.
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What else?
Out of Warranty? What to do...
For those of us who are "Out of Warranty", submitting a case to HP is not an option.
Open your device Product Home > Select Category Troubleshooting to find help for common issues.
HP Support does not generally provide free service for out-of-warranty devices.
Our HP Community is not HP Support; we do offer online help free of charge.
Reminder – New Post – Post New Question
When you submit your question to the Community,
Increase your chances of receiving an answer ---
Provide as much information as possible about the product, for example, the exact model of the device and the Operating System
Tell us what you have tried to fix the problem.
As best you can, describe the issue for which you are seeking our help.
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Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"