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hp notebook 630 g3

my laptop has lock hp brand is no solution

1 REPLY 1
HP Recommended

Hi @yash220,

 

Welcome to the HP Support Community!
 

I understand that your HP Notebook 630 G3 is locked and you are unable to use the system.

Could you please clarify what type of lock you are seeing?

  • Does it ask for a BIOS/administrator password before Windows starts?
  • Does it ask for a power-on password?
  • Is the hard drive/DriveLock asking for a password?
  • Or is it asking for a Windows login password?

Please also provide the exact message shown on the screen and let me know whether you can reach the HP Startup Menu by pressing Esc repeatedly when powering on.

 

Once you provide these details, we can determine the appropriate supported option.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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