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‎05-14-2018 05:59 AM

HP Recommended
Product: hp elitebook 6930p
Operating System: Microsoft Windows 7 (32-bit)

i had a hp elitebook 6930p laptop with  windows 7 vista , at first i had the start up problem which hangs at the welcome logo ,

then i entered into the safe mode and done the cmd of chkdsk C: /f command ,it shows the volume is in work and schuduled to restart ..after that the system sccaned the c drive and problem has solved for that instant...

. and for the next start up the same problem is repeated ..

  and i had done every possible diogonist like f8 with start up repair , memory check, and entered into the bio and checked for solutio

n but the error message in the bios start up test shows error : reading error error reading ..... so please help me out of this recuring problem... thanking you sir...

1 REPLY 1

‎05-15-2018 12:41 PM - edited ‎05-15-2018 12:41 PM

HP Recommended

Hello @ifrankistein

 

Welcome to the HP Support forum.

 

If you performed >> BIOS diagnostics/start up diagnostics <<, and if you got some sort of reading error, I can assume this was related to your storage device / hard disk drive HDD. Can you confirm this ? Did you get some error code from the tests ?

 

 

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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