I'd appreciate your help here. I've recently acquired yet another Hp laptop, Hp Envy hp envy 15-j100 i7 with no hard drive which i'd really like to get running for a bit of video editing work.
I was told apart from the hard drive this was complete and working fine but I've tried four different HDD, one of which was a 1 trbte taken from another Hp Envy i5 and no luck on that or any of the other HDD, + I tried a brand new samsung 500gb evo 860 SSD which is up and running on my other, this machine but still no luck with is i7!!
I've played around with the boot order, disabled boot legacy etc and nothings worked.
When I change the boot order it does come up and ask me to put in a 4 digit code which I do but then just reverts back to the following screen :
'Boot device not found' etc etc
Hard disk 3FO....etc etc.
Checked the ribbon. cable but still no luck.
The Hp self diagnostic test via F2 comes up as not installed. Can I run this at all via a flash drive??
I've downloaded a win 10 media installation via flash and had some luck as it started to install and then came up as not able to upgrade and I ran the trouble shoot and that came up as unable to repair or words to that affect.
I'm not smart enough to try the advanced options for installing from the media installation flash drive......so I'm now at a bit of a loss as to what to do next!!
........been at this for a good couple of days and not sure what to try!
If you've tried brand new drives and the PC prompts for a code, then my guess is the PC has a TPM chip and someone did encryption using that and without that code, you won't be able to get access to any drive.
I have no idea how to reset that code because it's now embedded into the firmware.
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