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HP Recommended
hp envy
Microsoft Windows 11

i am using hp envy convertiable from last 1 year and yesterday i was using my laptop and i want to use only touch so i fold it. but after i fold, its blank and nothing is working.
i connect charger, no charging light
no sound

nothing i am getting

i try to power buttton also. nothing is helping 

1 REPLY 1
HP Recommended

Hi @farhan-dp,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with your laptop not powering on. 

 

If you have performed all the steps from this document and still having issues, this could be hardware. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.