hp prime graphing calculator startup

[gddt]

new hp prime calculator. First time startup. Unable to open or start anything. Screen says "slide to unlock" (in several languages. When I slide finger across screen, no response.  tried different directions. How do I open this new calculator. no use to me as is, 

[sandytechy20]

@gddt 

Welcome to the HP support community.

I understand that you are getting issues with the calculator, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers