04-29-2019 07:03 AM
hp probook 450 g6 equiped with fingerprint and I see the message: fingerprint is not available.
04-29-2019 05:12 PM
Did you buy Finger print option for your machine ? The whole series specs:
And HP Fingerprint Sensor (sold separately or as an optional feature).
If NOT, your machine has a small window BUT no sensor inside underneath the keyboard (right hand side)
If you wish, you can buy
- Fingerprint sensor assembly part # L45096-001
- NOTE:The fingerprint sensor cable is available in the Cable Kit using spare part number L45087-001.
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01-09-2020 04:05 AM
Same problem, I guess. Fingerprint device is present on the laptop, and it even works at Windows start-up, but only says that I have to register fingerprints via HP Security software. And within the program, there stays that this device is not connected. How to connect / enable this Fingerprint device?