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‎04-24-2020 07:15 AM

HP Recommended
Product: HP spectre x360- BL000NA
Operating System: Microsoft Windows 10 (64-bit)

I replaced the motherboard of my x360 15" laptop myself as the previous one had stopped working for some reason. However now when i turn it on nothing happens except the caps lock LED flash's. I've attempted the bios recovery input (hold windows key+B and then power button for 2 seconds) and have also attempted to make a BIOS usb recovery but neither have worked. I have also tried the windows +V key and power button but that hasnt worked either. any help would be greatly appreciated.

 

Thanks in advance.

1 REPLY 1

‎04-28-2020 09:41 AM

HP Recommended

@jamman33

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the computer as it's not powering on. 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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