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Solved!

hp stream error code 69266572

HP Recommended
hp stream 11-d010wm
Microsoft Windows 8.1 (64-bit)

tryin to update my sister's older hp stream - forgot admin p/w.  error code is 69266572.  Can anyone help? 

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@msreston 

That's called a Disable Code and We don't provide Disable Code bypasses anymore.

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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Thanks for the info. Guess we'll have to do this the official, expensive way.

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