hp sure start change fingerprint an password

[WLa1]

during first startup of my new hp elitebook dragonfly I enterede windows password and fingerprint. later on hp sure run asked again for password and fingerprint and refused my fingerpring because it was already registered. soe I entered another fingerprint. now every start of the notebook I have to enter the hp identification and not the windows fingerprint or password. 

how can I reconfigure hp sure run entries?

[BiancaS · Accepted solution]

Hi there! Thank you for visiting the HP Support Community! 🙂  

According to the Community's Rules of Participation:  

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

Kind regards,  

BiancaS.