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‎01-20-2024 12:12 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 IDS Base Model

While playing a game, it suddenly cut off the power. I tried to turn it on again a few times, but the computer did not respond at all. The power button only blinked for 2-3 seconds.

Category:
1 REPLY 1

‎01-23-2024 07:54 AM

HP Recommended

Hi @BatuhanCem,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Perform the steps below and keep me posted.

 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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