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HP Recommended

Hello, I have a problem with my hp625 laptop it will not start and the caps lock blinks 5 times can anyone help? thanks

6 REPLIES 6
HP Recommended

Hi,

 

Caps Lock blinking 5 times could indicate a hardware failure..possibly motherboard. Here is the link that will tell you about the blink codes..You can try the first step from the link below (hard reset) and check if it helps..

 

If it continues then may require some hardware replacement..

 

Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot

 

 

HP Recommended
thanks, tried the hard reset still the same, laptop is still under warrenty so i guess it will have to be returned for repairs
HP Recommended

i am using hp probook 4540s energy start.
my laptop wont boot stuck on hp logo screen. when i press esc but ton after 10 minuts startup menu pop up and i press enter for continue statup. then it start booting but not normaly boots. what should i do to fix it? i tried hard reset but did not worked

HP Recommended

Hi,

 

Did you try running the diagnostics..Once you get the Startup menu select F2 and run the tests and check.

HP Recommended
Hi I have a hp stream notebook model 11-r005na it won't turn on the power light comes on and cap lock blinks 5time then it stops quick 3 blink then starts blinking 5times can you help pls
HP Recommended

@skewes Thank you for posting on HP Support Forums!

The Riddle_Decipher is at your service, 
Click on the below link to find out the meaning of those blink codes:
http://hp.care/2bG1fU7

5 Blinks usually refers to a Motherboard / General system board failure, it's recommended you contact the phone support, so you may get your computer repaired by HP

Contact HP phone support using this link: http://hp.care/2bkTGBQ
The repair is free, if your computer is under the HP warranty.

Riddle_Decipher
I am an HP Employee


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