hpg771 i cannot log into my laptop

[scottdanny22]

all of a sudden after years of use i cannot log on to my lap top[ it asks for a power on user password i have not a clue what that is then i get a system disable screen with this number 61653408 i have alot of personal things i need off my lap top what do i do thanks in advance

[KrazyToad]

@scottdanny22

Welcome to HP Support Community

I would like to help

Since this Notebook is an older Model, I suggest you contact the local computer store in your area for service options and even data backup which might still be possible

Thank you

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