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- Re: i have a read disk error how can I solve it ?

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02-22-2019 10:32 AM
This is a likely indication that the hard drive is dying.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
3) press the Function key for testing the hard drive (usually F2) and let it run.
Please report back the test results.
I am a volunteer and I do not work for, nor represent, HP
02-26-2019 08:12 AM
Then, the filesystem is corrupted -- and the disk test does not check the filesystem, only the hardware.
You have to run CHKDSK to check the filesystem.
Here are the details: https://www.online-tech-tips.com/windows-10/check-disk-and-system-files-in-windows-8-10/
I am a volunteer and I do not work for, nor represent, HP