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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- i need it to be reset i do have the code

Create an account on the HP Community to personalize your profile and ask a question
09-27-2024 09:56 AM
Hi @kayb121212,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
May I know which code are you referring to? Could you please elaborate?
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
10-07-2024 06:56 AM
Hi @kayb121212
We hope you’re doing great. We just want to send a follow-up message to check how things are and whether if you still need our help. If you still do, we’re just a DM away.
Take care and have a good day.
Rachel571
HP Support
Sneha_01- HP support