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- infinite boot loop and unable to enter recovery mode

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06-11-2020 08:03 AM
Product: HP pavillion
Operating System: Microsoft Windows 10 (64-bit)
when i turn it on, i get stuck in a loop where it loads with hp logo, goes completely black for 2 seconds and loops.
and when i try to enter the recovery mode i get the "please wait" for a 3 minutes for a split second a program window is displayed but then a black screen with a cursor and tried to enter task manager but didnt work and when i pressed ALT F4 cursor disappears
I've tried to power reset but it didn't work also tried reset BIOS defaults which didnt work either.
how do i fix this problem?

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