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- intel optane error 0xA008002D

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09-16-2022 10:49 PM
I recently clean installed windows 11 on my laptop and was installing all the drivers again. however, while installing intel optane driver it got perfectly installed in storage controllers as intel rst premium something like that. everything was fine and i rebooted for the complete installation of optane in the app. when the intel optane memory app was opened up, an error showed up 0xA008002D "unsupported bios or system bios is set in legacy mode". i surfed the internet for how to fix it. a solution was to set the sata mode to intel rst premium but in my bios there was no option for sata mode. i tried to update the bios but still the option was not there.
optane was preinstalled on my hp laptop and due to some failure in the operating system, i had to clean installed windows.
THANKS IN ADVANCE...
Solved! Go to Solution.
Accepted Solutions
09-30-2022 01:24 AM
Hi @manmeetsehrawat,
Welcome to the HP support community.
I understand that you are getting intel optane error 0xA008002D. I'd like to help!
Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-
HP Community Moderator
09-30-2022 01:24 AM
Hi @manmeetsehrawat,
Welcome to the HP support community.
I understand that you are getting intel optane error 0xA008002D. I'd like to help!
Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-
HP Community Moderator