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‎12-18-2023 01:46 AM

HP Recommended
Product: HP Pavilion 15 Laptop PC 15-eh2000 (4V3L6AV)
Operating System: Microsoft Windows 11

So, whenever I put my laptop to sleep or hibernate mode after which when I turn it on the lock screen and cursor will show up, I am able to move the cursor but not able to login in to the device. After pressing random keys trying something will happen instead blue screen error shows up Error Code : CRITICAL PROCESS DIED, SYSTEM SERVICE EXCEPTION (Not able to keep track of all the error because laptop boots up immediately after error but I guess mostly it is CRITICAL PROCESS DIED). 

I found a conversation discussing a similar problem on flickering screen (https://www.bleepingcomputer.com/forums/t/785455/laptop-flickers/#ipboard_body) and in this the guy gave a link to which seems somewhat similar to my problem but I have no ideas on how to work around this.

 

One important information I did had updated drivers recently maybe that would have caused an issue with TPM or some old drivers not working with the new one.

1 person had the same question
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