is there an older app to connect to my older computer because it wont let me add the app

[socaljaz]

i lhave a HP Deskjet 2700 all in one printer. I cannot download the app from the APP STORE on my Mac because its little older,  Is there an older app I can hook up to. thank you

[A_Gayathri]

Hi @socaljaz,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand for older Macs that can't download the latest HP Smart app, you can try using the older HP utility applications that might still be compatible with your HP DeskJet 2700 series printer. Here are a few steps you can take:
 

• HP Easy Start: Look for older versions of the HP Easy Start installer. Sometimes older versions are available on HP's official website or through other software repositories. HP Easy Start 
• HP Print and Scan Doctor: This tool might be available for older macOS versions and can help with printer setup and troubleshooting.HP Print and Scan Doctor
• HP Support Website: Check HP's support website for your printer model. They may offer legacy software or drivers compatible with your older macOS version.
• Alternative Software: Consider using generic print and scan software that supports a range of printers. Sometimes, third-party applications can offer basic functionality.
   

If you're unable to find a compatible app, you might also want to consider updating your macOS to a version that supports the latest HP Smart app if possible.
 

Refer to this document: HP DeskJet 2755e All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.