issues with drivers loading

[Taisao1]

Hello! I've been having issues with my computer freezing randomly for some time now. I checked my event viewer and saw these two errors that I will list now.

The driver \Driver\WUDFRd failed to load.
Device: PCI\VEN_8086&DEV_461D&SUBSYS_8C2E103C&REV_02\3&11583659&0&20
Status: 0xC0000365

and 

The driver \Driver\WUDFRd failed to load.
Device: INTELAUDIO\DIF_0000&UIF_0000&CTLR_DEV_51C8&VEN_8086&DetectionVerification\5&27550cc1&0&DIF_000A&UIF_0000
Status: 0xC0000365

Every time I boot my computer I get this error. I keep my computer up to date with the HP assistant and windows update so I don't understand why I keep getting this driver error. I also tried getting help with trying to figure out what is the error's source so I can manually update it but I have been stuck because nobody else is posting about it. I would like to get help making sure these drivers stop failing to load at launch in hope that this was what was causing my system freezes.

[VikramTheGreat]

Hi @Taisao1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how concerning it is to experience random system freezes and repeated driver errors like:

• \Driver\WUDFRd failed to load
• Device: PCI\VEN_8086&DEV_461D...
• Device: INTELAUDIO\DIF_0000&UIF_0000...
• Status: 0xC0000365

These errors are related to the Windows User-Mode Driver Framework Reflector (WUDFRd), which is responsible for managing certain hardware drivers, especially for Intel audio and chipset components. When this framework fails to load a driver, it can lead to instability, freezing, or even blue screens.

Recommended Steps to Resolve WUDFRd Driver Errors

1. Update Intel Drivers Manually

Even if HP Support Assistant and Windows Update show your system is up to date, we recommend manually updating the following:

• Intel Chipset Drivers
• Intel Smart Sound Technology (SST) Audio Drivers

👉 Visit the Official HP® Support
Enter your exact product name or serial number to get the correct drivers for your system.

2. Disable Fast Startup

Fast Startup can interfere with driver initialization.

1. Press Windows + R, type powercfg.cpl, and press Enter.
2. Click “Choose what the power buttons do”
3. Click “Change settings that are currently unavailable”
4. Uncheck “Turn on fast startup (recommended)”
5. Save changes and restart your PC.

3. Ensure WUDF Service is Running

1. Press Windows + R, type services.msc, and press Enter.
2. Locate Windows Driver Foundation – User-mode Driver Framework.
3. Double-click it, set Startup type to Automatic, and click Start if it’s not running.
4. Click Apply and OK.

4. Re-register WUDFRd DLL Files

1. Open Command Prompt as Administrator
2. Run the following commands one by one:

                  regsvr32 wudfsvc.dll

                  regsvr32 wudfhost.exe

                 regsvr32 wudfx.dll
 

Then restart your system.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[VikramTheGreat]

Hi @Taisao1,
 

I hope this helps. Please try the steps and let me know how it goes.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat