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- HP Community
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- Notebook Boot and Lockup
- it keeps restarting, only when it's plugged in and if it's i...

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12-26-2023 02:47 PM
so my hp victus 16 r0xxxx keeps restarting if it's inactive for a second. (when I go to the bathroom or so) while in the settings it's set to go in to sleepmode. there is also no flashing power light. the light is always static, so if I come back, the screen is out and all the lights are still working (background light, powerlight) and if I press any button it takes a while for it to finally come back on but then it's restarting. sometimes it's like normal and just get me back to the lockscreen. but most of the time if i'm inactive it just restarts. and only if it's plugged in, if it's unplugged and on battery power the laptop actually goes into sleep mode with a flashing powerlight like it's supposed to be.