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keyboard command combination.

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OMEN by HP Laptop 15
Microsoft Windows 10 (64-bit)

How do you write the letter and accent (e) in capital letters?
If I press the key ALT GR is I get [, but not the capital e.

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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Occasionally when typing on the keyboard, numbers and symbols replace the letters. This typically occurs when the Num Lock key is pressed, switching the keyboard to the mode in which it doubles as a number pad.

You can manually test which mode the keyboard is set to and change its configuration by following the steps below.

  1. Open a word processing program and type the word jump on the keyboard.

    If the word displays as jump, then the keyboard is set to its default mode. If the word displays as 140*, then the keyboard has been set to a number pad configuration.

  2. To switch modes, press the Num Lock key (on some models, you may have to press Fn + Num Lock).

  3. Type jump again to confirm that the keyboard configuration has been reset.

The configuration of the keyboard has been successfully reset.

If you experience persistent keyboard errors, such as the keyboard frequently switching modes, try updating the notebook's BIOS and device drivers. For more information, see HP Notebook PCs - Locate and Install Updated BIOS, Drivers, and Software.


Hope this helps! Keep me posted for further assistance.
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