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1 REPLY 1
10-20-2021 01:40 AM
Most likely the Hard Drive has failed and needs to be replaced
You can try performing diagnostics at boot and see if there are any failure ids
Turn off the PC by holding the power button until complete shutdown.
Turn on the PC and repeatedly press ESC until startup menu appears.
Press F2 to enter diagnostics.
Try performing the system test and see if there are any failure ids.
If you want a guide to replace the drive you need to let us know the exact model or product number of the machine
Hope it helps,
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