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‎03-25-2024 03:46 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (9WF74AV)

Laptop cannot enter the system and bios page. caps lock light working. making beep sounds only if I press any key. tried to connect monitor with HDMI prot, but still no image output. Can you tell me possible problems with it?

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3 REPLIES 3

‎03-25-2024 10:25 AM

HP Recommended

For HP laptops, this thread describes the different beep and blink codes:


https://support.hp.com/th-en/document/ish_1997719-1528356-16



I am a volunteer and I do not work for, nor represent, HP
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‎03-26-2024 01:23 AM

HP Recommended

Thank you for your reply. it make beep sounds only if I press any key in key board. for example, if I press key a, b, it makes two beep sounds. it will not make any beep sounds, or flash power light if I just start it and do nothing. the caps lock light working good.

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‎03-26-2024 07:11 AM

HP Recommended

Sorry, but all we can do from here is provide diagnostic links.  If those don't pinpoint the problem, you have to seek out a local laptop repair facility and see what diagnostics they can run for you.



I am a volunteer and I do not work for, nor represent, HP
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