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max252
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Message 1 of 2
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laptop crashes often, reboot sometimes without wifi

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I  just got the laptop for less than a month. 

I only installed chrome by myself. All other sw is by default. 

 

But it keep crashing, at least once per day. Sometimes boot up without wifi. I have to reboot the laptop again to detect my wifi network.

 

I thought it could be better after some windows update, but obviously it is not gone.

1 REPLY 1
The_Fossette
HP Support Agent
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Message 2 of 2
Flag Post
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@max252

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate it if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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