laptop does not

[greggnardo]

3 long, 2 short white blink. laptop

[Raj_05]

Hi @greggnardo,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The blinking light pattern you described—3 long blinks followed by 2 short blinks—on your HP Pavilion x360 Convertible 14 laptop typically indicates a hardware issue, specifically with the BIOS or memory. Here’s how you can troubleshoot this problem.

Reset the Laptop

• Disconnect the power adapter and remove the battery (if removable).
• Press and hold the power button for about 15 seconds to discharge any residual power.
• Reconnect the battery and power adapter, then turn the laptop on.

Check RAM Modules

• If you're comfortable opening the laptop, you can check the RAM modules:
  • Power off the laptop and remove the battery and power adapter.
  • Open the back cover to access the RAM.
  • Reseat the RAM modules by removing them and then reinserting them firmly.
  • If there are multiple RAM sticks, try booting with one stick at a time to identify if one is faulty.

BIOS Recovery

• If reseating the RAM doesn’t help, attempt a BIOS recovery:
  • Disconnect all peripherals and turn off the laptop.
  • Press and hold the Windows key + B key, then press the power button for about 2 seconds while still holding the keys.
  • Release the power button but continue holding the Windows and B keys until you hear a beeping sound or see the HP logo.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support