laptop it is stuck on "preparing automatic repair" screen for days

[Nitrojr]

 laptop it is stuck on "preparing automatic repair" on black screen with hp logo and spinning circle

[itsmyname]

@Nitrojr -- unfortunately for you, that condition is an indication that the disk-drive is "failing", and must be replaced.

Restart the computer, and repeatedly tap the "ESC" key, until you see a menu that allows you to run the HP Hardware Diagnostic. Run the test of the disk-drive, to either get a "pass" or a "fail" response.  

If the "short" (about one minute) test of the disk-drive reports "fail", then do NOT try the "long" (many minutes) test.

Although you cannot boot from the disk-drive, it may have enough residual "life" to allow you to connect it as a "secondary" disk-drive in some other computer, to allow you to copy your Personal Files, before you get a "100% failure".

[Nitrojr]

Thanks for your opinion, but i think I'll seek more info from maybe a Expert or HP tech. Again thanks

[itsmyname]

@Nitrojr --  i think I'll seek more info from maybe a Expert or HP tech.

You are welcome to do that. Note that this peer-to-peer discussion forum is not a path to HP Support.

If your computer is less than 12 months old, contact HP Support and open a "case" (as HP calls it) to make a claim against the HP Warranty. HP will repair/replace your computer, at HP's expense.

I suspect that the Expert, or the HP Tech, will offer the same advice -- namely to run the HP Hardware Diagnostic to test the disk-drive, and then work from there.

Note that even when your computer will not successfully load Windows, then you may remove the disk-drive, connect it as a "secondary" disk-drive to a different computer, and try to copy all your Personal Files (either onto the "C:" drive-letter of the different computer, or copy the files to an external "backup" disk-drive.  Then, return the disk-drive to your computer, and try to install Windows.  If the disk-drive is in "good" condition, Windows will install. If there are problems with your disk-rive, Windows will fail to install, and you'll need to replace the disk-drive with a new SSD, reinstall Windows, and reload your Personal Files from that freshly-created "backup" device.

[kami8]

Run antivirus software to scan for and remove virus. Delete problematic files that may result in the "Preparing Automatic Repair" stuck. Uninstall suspicious software or drivers. Update the hardware driver using a CD/DVD/USB that contains the driver.

[itsmyname]

@kami8 -- Run antivirus software to scan for and remove virus.

Given that the computer has not fully loaded Microsoft Windows, what @Nitrojr  needs to do is:

1. shutdown the computer
2. disconnect the power-cord
3. for a laptop, remove the battery, and disconnect the "power-brick"
4. open-up the computer
5. physically remove the disk-drive
6. connect the disk-drive as a "secondary" disk-drive in some other computer
7. run a full virus-scan on the entire disk-drive
8. disconnect the secondary disk-drive
9. reconnect the disk-drive to the original computer
10. restart the computer, to see if the previous symptoms have vanished.

Good luck.