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HP Pavilion 15-au091nr (Touch) (ENERGY STAR)

my hp pavilion is getting stuck on up logo, i’ve tried to put it into automatic repair and it even stays stuck on that. I diagnosed the problem and i got the error code (67HKUJ-8G6B7Q-MFPX6K-60QH03) and the part that isn’t working is (Hard Drive Short DST) if someone knows what’s wrong let me know haven’t used my computer for few years! 

1 REPLY 1
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Hi,

The problem is the Hard Disk Drive which needs to be replaced.

You should replace the Drive with an SSD which will also give a great boost to the performance of the machine

Example

https://www.amazon.com/SAMSUNG-500GB-Internal-MZ-77E500B-AM/dp/B08QBMD6P4/ref=sr_1_3?crid=BZGIZMPMDF...

 

On page 32 of service manual you can see the steps to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c05228250.pdf

 

video

https://www.youtube.com/watch?v=G20o64jtO0Y

 

You will then need to reinstall Windows on the machine. you can create a bootable pendrive on a different PC and use to reinstall the OS.

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

 

 

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