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johnhubbs
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Message 1 of 2
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HP Recommended

locked laptop

cq57-229wm
Microsoft Windows 7 (32-bit)

system disabled code 54264477

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Level 3 Karthikwhizkid
Level 3
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Message 2 of 2
32
Flag Post
HP Recommended

locked laptop

Hi Johnhubbs,

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

It can be sorted by replacing the system which will not be done under warranty.

 

HP issued this document recently :https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.

Rule 4.d... https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

Karthik Nataraj

I am an HP employee.
Im speaking on my behalf only and Im not speaking for HP.

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