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Locked

‎06-10-2020 07:43 AM

HP Recommended
Product: HP elitebook 840 g1
Operating System: Microsoft Windows 10 (64-bit)

i am using an hp elitebook 840 g1 and i have forgotten my bios password, i have tried unpluging the CMOS battery and i left it unplugged overnight after this the laptop did say the bios had reset but i tried to get in and the password is still there....ive looked into backdoor passwords but i cant find anything for hp....i suspect the password is seperatly stored somewhere else on the motherboard....but tbh i dont wanna replace my whole dam motherboard..... i cant think of any other ways i can reset the password, tha is why i came here.. please help!

3 REPLIES 3

‎06-10-2020 08:55 AM - last edited on ‎06-10-2020 09:12 AM by

HP Recommended

You need to contact HP.

.

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‎06-10-2020 09:04 AM

HP Recommended

Is there an email? 

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‎06-10-2020 09:11 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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