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HP Recommended

Just replaced mainboard and am getting this message on power on. How can I clear it?  

Warning - machine is not in a committed state

 

1 REPLY 1
HP Recommended

There is  a discussion of the problem here

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/quot-Warning-Machine-is-not-in-committed-stat...

 

Use the serial number from your system with the bad motherboard.

Go here and put it in

https://partsurfer.hp.com/partsurfer/

Under the topic "Advanced(Unique Product S/N"

look for the code you need to configure the new motherboard

for example 

BeemerBiker_0-1699410676453.png

 

This assume the replacement board has the same features.

 

I  have never done this. and I am guessing that IMG_DSC1 is the OEM code you need.  I did not print it all the way out as I am not sure if I am allowed.

 

You can ask support

hp worldwide contact https://www.hp.com/us-en/contact-hp/ww-contact-us.html
hp service online https://support.hp.com/us-en/contact-hp

 


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