• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-14-2021 08:00 AM

HP Recommended
Product: hp8470p
Operating System: Microsoft Windows 10 (64-bit)

when i turn my nootebook hp8470p in boot up screen i see messages machine not comitted statate

system board is missing or invalid 00a

product name

serial number

product sku

product family

sytem board ct number

 

 

i had try to use HpNdmifit tool to write information to bios 

but i show the message, this version of utility can not run on this machine try onother version of utility

so if there any version specific for my lap or any other tool to help me, 

 

or any way to resolve my problem,

 

  • system board ct number  GBQQR0AC23J9V3my problemmy problem
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.