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‎02-04-2020 02:13 PM

HP Recommended
Product: 15 inch notebook
Operating System: Microsoft Windows 10 (64-bit)

On bootup I get a message 
'The following product information programmed into the system board is missing or invalid 
System Board CT (00A) - System Board CT number

1 REPLY 1

‎02-06-2020 04:02 PM

HP Recommended

@Rinus_vdS,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting a message saying system board is missing or invalid system board CT number.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01443496

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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