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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2K9AV)
Microsoft Windows 11

i have been experiencing crashes and getting a blue screen.

messages include:  PAGE FAULT IN NON PAGED AREA, or sometimes SYSTEM SERVICE EXCEPTION, or IRQL NOT LESS OR EQUAL

I have updated my windows and the crashes have slowed down but they are still happening.  

any ideas on why this has started to happen?  the computer is almost one year old.

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