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‎06-12-2023 08:19 PM

HP Recommended
Product: HP Notebook - 15-ac142dx (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

when I turn on the computer it goes to a black screen then says "No bootable device - Insert boot disk and press any key

Can someone help me with this issue someone professional?

Category:
1 REPLY 1

‎06-13-2023 05:12 AM

HP Recommended

Hi,

Most likely the Hard Drive has failed and needs to be replaced. You can replace with a 2.5" SATA3 SSD which will also give a boost in the everyday performance of the machine.

Example

https://www.amazon.com/SAMSUNG-Inch-Internal-MZ-77E1T0B-AM/dp/B08QBMD6P4/ref=sxin_17_ac_d_mf_brs?ac_...

You can then create a bootable USB drive with Windows on it (on a different PC) and then use to install Windows on the new drive

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

Please click on yes for thanks

Please click on accept as solution if answered 

 

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