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10-01-2022 09:51 AM
Hello community user,
Sorry to hear that you are having problems ... I would like to help you.
(1) Double check with external monitor connected via vga/hdmi cable. Can you see the boot screen/Windows on the external monitor?
- Shutdown notebook
- Power off external monitor
- Connect vga/hdmi cable
- Power on external monitor
- Power on notebook
(2) Please report your results
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