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Mridula
New member
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Message 1 of 3
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Flag Post

my laptop is showing HP PC Hardware Diagnostics UEF

HP Recommended
Microsoft Windows 10 (64-bit)

My laptop screen is showing black screen showing operating system not installed. Version 1.18.0.0- BIOS

Memory test

Hard drive check

Language

Exit

2 REPLIES 2
itsmyname
Level 9
5,032 4,948 231 645
Message 2 of 3
Flag Post
HP Recommended

Hard drive check

 

That test just confirms that it is possible to "physically" read from & write to the disk-drive 

That test does not confirm that the "logical" contents of the disk-drive are not corrupted. 

 

To load Windows, some files must be read from the disk-drive, to "start rolling the ball".

If those files are corrupt, or missing, then "no operating system (files) found" is the error-message.

 

Can you boot your computer from the Windows 10 Installation Media, and choose "repair" instead of choosing "install" ?

 

 

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Prométhée
Level 16
10,033 9,891 1,018 3,462
Message 3 of 3
Flag Post
HP Recommended

hi

HP PCs - Testing for Hardware Failures | HP® Customer Support

the computer might have a hardware problem
so do the tests first

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
Desktop-Knowledge-Base





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